Privacy policy

1. Definition

   This Privacy Policy forms an integral part of the General Terms and Conditions. When we use the terms “we”, “us”, “our”, “Service Provider” or “Small Artet Studio d.o.o.”, we mean Small Artet Studio d.o.o., Dobriše Cesarića 15c 10 430 Samobor.

   Small Artet Studio d.o.o., as a service provider through the website www.small-artet-studio.hr, is committed to protecting your privacy and personal data. This Privacy Policy applies to the collection and processing of your personal data and the use of cookies on the website www.small-artet-studio.hr (hereinafter: the website). By using this website, you agree to the data collection and processing described in this Privacy Policy and the storage and access to cookies on your device. This document explains what data we collect, how we use it and what your rights are.

2. Collection and processing of personal data

We collect, process and use your personal data only with your consent or on the basis of the following legal grounds:

Contractual obligation (e.g. fulfillment of an order or service);
Legal obligation (e.g. issuing an invoice);
Legitimate interest (e.g. website security and analytics);
Consent (e.g. subscription to a newsletter or marketing activities).

Personal data includes name and surname, address, e-mail address, telephone number and other data that enable user identification.

For reasons of data security and in order to optimize user accessibility, we also collect non-personal data in connection with the use of our online services. For example, the internet browser you use, operating system, domain name of the website you last visited before accessing our website, number of visits and average time spent on our website, as well as the pages you accessed are stored. Such automatically collected data is not linked to data from other sources, but we reserve the right to retrospectively check such data, in case specific indications of illegal use are brought to our attention.

3. Data retention period

Personal data is kept:

• for the duration of the contractual relationship,
• in accordance with legal and regulatory requirements (e.g. financial data 11 years, etc.),
• until consent is withdrawn or the right to erasure is exercised.

4. Sharing data with third parties

We may share your personal data with government authorities at their request and with third parties who provide us with personal data processing services as processors. These service providers, in accordance with contractual relationships for the protection of personal data, are obliged to use the data entrusted to them exclusively in accordance with our guidelines and strictly for the purpose for which we have contracted, including:

• Hosting and IT support providers;
• Marketing and analytical tools (Google Analytics, Facebook Pixel);
• Legal institutions when required.Your personal information remains confidential, unless you voluntarily disclose it.

  The information is not sold or shared for commercial purposes.

  User rights

Users have the right at all times to:

• Access to your personal data,
  Additional information on how we use your data,
• Receive the personal data you have provided to us in a structured, commonly used and machine-readable format and, where technically feasible, transmit those data to another controller without hindrance if the processing of your data is based on your consent and is carried out by automated means
• Correction of inaccurate data,
• Deletion of data where permitted by law,
• Restriction of processing,
• Withdraw consent (where the processing is based on consent) with effect for the future in order to stop such specific processing. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal,
• Transfer of data to third parties,
• Objection to any processing based on our legitimate interests, unless the reasons for carrying out such processing override the right to the protection of personal data.

As well as all other rights prescribed by positive regulations of the Republic of Croatia governing the protection of personal data, consumer rights, etc., which are to be applied in the cases prescribed for that purpose. To exercise your rights, please contact us at info@small-artet-studio.hr 

6. Cookies

Our online services use so-called browser cookies and web beacons. Cookies do not cause any harm to your computer. They are small files with configuration settings that help us make our online services more user-friendly, efficient and secure. Cookies are also used to implement certain user functions.

Our online services usually use “session cookies” that are automatically deleted when the browser is closed. Occasionally, our online services also use “persistent cookies” that remain on your device until they expire or are manually deleted. The latter allow us to recognize your browser on your next visit. For details about “third-party cookies”, i.e. cookies from third-party providers, such as Google Inc., please refer to the privacy policies of such providers.

You can adjust your browser or the privacy settings of your mobile devices to notify you each time a cookie is sent to your device so that you can decide on a case-by-case basis whether to allow a cookie. You can also disable the acceptance of cookies, only in certain cases or by default, and activate the automatic deletion of copies each time you close your browser. However, you should be aware that some functions of our online services may not be fully available if you deactivate cookies.

Furthermore, we also use web beacons (“web beacons”), also called page tags (“page tags”), to analyze the effectiveness of our websites or newsletters. For example, our newsletters and HTML emails may contain a web beacon that determines whether the email, or an Internet link transmitted by the email, has been opened. Such information helps us improve our email service and better tailor our content to the needs of users. Deleting an email message also deletes the web beacon. It goes without saying that our regular text emails do not contain web beacons.

We use mandatory, statistical and marketing cookies.

Our website also uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses cookies to analyze your use of the website. The information generated by the cookie about your use of this website is transferred to the United States of America. For more information, please see the Privacy and Data Security Policy at the following link: https://support.google.com/analytics/answer/6004245.

Terms and conditions

• 1. Definition

  These terms and conditions apply to the use of the website www.small-artet-studio.hr and all related digital platforms that we manage.

  By accessing and using the Website, each user undertakes to comply with these General Terms and Conditions and agrees to be subject to the provisions of these General Terms and Conditions, as well as all other rules and conditions of use of the Website and the services provided through it.

  2. Limitations of use and liability

  The user undertakes not to:

• use the website in any way that is against positive regulations in the Republic of Croatia;

• enter on the website or distribute via the website any content that is against positive regulations, including, but not limited to harmful, threatening, harassing, vulgar content, content that spreads hatred and racial intolerance, content that violates other people’s rights and interests, and the like;

• change, delete or destroy any data on the website;

• use the Website to violate the rights of third parties, including violation of confidentiality, intellectual property rights or other rights or interests of third parties;

• use the Website for self-promotion purposes;

• use the Website to send electronic mail contrary to these General Terms and Conditions;

• enter or distribute any illegal software and viruses through the Internet site;
  publish, transmit and/or exchange information that he knows or must know is false, and the publication of which could cause damage to other users and/or pages;

• perform any illegal or unauthorized activity;

• transmit or distribute any illegal content;

• publish, transfer and/or exchange personal data of third parties;

• publish, transmit and/or exchange content protected by copyright and other intellectual property rights of third parties;

   

   

  Documents, data and information published on the Website may not be reproduced, distributed or used in any way for commercial purposes without the express consent of the service provider or in any way that may cause damage to any third party. Documents, data and information contained on this Website may only be used for the individual needs of the User, while respecting all copyright and proprietary rights and the rights of third parties. By using the content of this Website, the User accepts all risks arising from their use and agrees to use the content of the Website exclusively for personal use and at his own risk.

  The Service Provider fully disclaims any liability in any way related to the use of the Website or for any actions of the User during the use or misuse of the Website content and for any damage that may be caused to the User or any third party in connection with the use or misuse of the Website content.

  The Website may contain documents, data, information, as well as links (“links”) to other websites created by third parties which will, to the extent necessary and possible, be marked as such. The Service Provider has no control over the aforementioned documents, data, information or other websites and fully disclaims any liability, including, but not limited to, the accuracy, completeness and availability of the content on websites created by third parties and for any content displayed on such third party websites, as well as for any products or services acquired through such third party websites.

  The Service Provider reserves the right to change the content of the Website, terminate the Website or restrict access to the Website without notice and shall not be liable for any possible consequences arising from such changes, termination or restriction. The Service Provider shall not be liable for any possible consequences arising from the unavailability of the Website due to any technical reasons.

  The Service Provider reserves the right to change the prices of its products and services.

  The Service Provider reserves the right to prevent access to the Website by IP addresses (Users) from which actions are carried out in violation of these General Terms and Conditions and shall not bear any liability on this basis.

  3. Other conditions

  The service provider is not responsible for any damage that may occur due to an interruption in the internet connection when using the website.

  4. Dispute resolution

  The relationship between the User and the Service Provider is subject to the positive regulations of the Republic of Croatia.

  Before initiating legal proceedings, disputes will be attempted to be resolved amicably, and in the event of a dispute, the court in Zagreb shall have jurisdiction.

  5. Changes to terms and conditions

  The Service Provider reserves the right to amend or supplement these General Terms and Conditions at any time, and such changes shall enter into force on the date of publication on the Website.

  Continuing to access the Website or continuing to use any part of its content or services shall be deemed to be acceptance of such amended or supplemented General Terms and Conditions. The Service Provider advises periodic review of these General Terms and Conditions in order to be aware of any changes to them.

  The Service Provider reserves the right at any time and without prior notice to amend, supplement or discontinue any part of its business, including the Website, or any part thereof, services, sub-pages or services provided through it.

  The subject right includes, but is not limited to changing the time of availability, content, availability of new data, method of transmission, as well as the right to access or use the pages.

  The User’s duty and obligation is to use the Website in accordance with applicable regulations and general moral and ethical principles. The Service Provider has the right to control the content of the Website at any time to ensure compliance with these general terms and conditions and positive regulations.

  For additional information, please contact info@small-artet-studio.hr